OVERVIEW
National Electrical and Civils Delivery for Planned and Reactive Works
Onyx supports Retail Property Teams and Facilities Management partners with high-quality delivery across planned programmes and SLA-driven reactive requirements — safely, compliantly, and on time across the United Kingdom.
UK-wide
Nationwide UK coverage
Zero
Accident history
100%
Compliance standard
AT A GLANCE
DELIVERY FOCUS
High-quality work, on time, aligned to client schedules
COVERAGE
Comprehensive nationwide delivery throughout the UK
SERVICE MODEL
One partner across multiple workstreams
Typical applications
Estate-wide LED upgrades, distribution board replacements, EV charging installations, emergency lighting testing/remedials, fire alarm works, external groundworks & ducting, shopfront & fascia installs, and data/communications infrastructure.
Who we support
Structured to support both planned programmes and reactive environments
Onyx works across two closely connected environments, each with different operational pressures — and we’re structured to support both with clarity and professionalism.
Retail Property Teams
- Estate upgrades, refurbishments, and new store delivery programmes
- Programme-aligned electrical and civils delivery across live trading environments
- Phased delivery, out-of-hours working, and clear communication as standard
- Hand stores back on time with quality and compliance maintained across every site
Facilities Management Companies
- Planned preventative maintenance programmes and testing schedules
- Electrical testing, remedial works, and compliance documentation returned promptly
- SLA-driven reactive response with national coverage and consistent standards
- Built to integrate with existing FM reporting structures and compliance requirements
How We Work
High-quality work, on time, aligned to operational requirements
A straightforward focus: deliver well, communicate clearly, and keep clients confident across every site and workstream.
Responsive Delivery
Reactive works are managed in line with client SLAs — typically next working day, and same day where urgency requires. Communication stays clear and direct.
Programme Discipline
For PPM programmes and national planned works, delivery is scheduled in advance and executed with discipline to achieve full programme completion.
Compliance and Safety
All works are delivered in line with relevant regulations and industry standards, including BS 7671, CDM 2015, and client-specific requirements.
On-Time Execution
We coordinate around access, trading hours, and programme dependencies to complete work when agreed. Delays are escalated early with contingencies.
Flexible Capacity
Works are delivered by in-house teams across the UK. For larger national programmes, capacity can scale without compromising service quality.
Services and Use Cases
Planned works, reactive response, and project delivery
Services are applied based on client need — not forced into a single delivery model.
Planned Works
- Retail refurbishments and fit-outs
- Electrical upgrades and installations
- Civils packages and groundworks
- PPM programmes and testing schedules
- Electrical testing and remedial works
Reactive Works
- SLA-driven reactive repairs
- Urgent electrical issues and faults
- Emergency callouts and make-safe works
- Fault finding and corrective works
- Out-of-hours emergency response
Project & Construction
- Principal contractor delivery
- Electrical and civils subcontract packages
- Turnkey commercial builds and refurbishments
- Residential construction projects
- Programme management and coordination
EXPERIENCE, SCALE AND PROOF
Delivery at scale, across distributed estates
Onyx supports national organisations operating large, distributed estates across retail, transport, logistics, and commercial sectors.
40+
Full-Time Field Colleagues
100+
Part-Time Field Colleagues
3,000+
Jobs Delivered Annually
10+
Major Projects Each Year
100%
Compliant Works
Zero
Accident History
UK-wide
Nationwide Coverage
What clients rely on
One partner across planned programmes and reactive requirements, with consistent standards and clear documentation.
HOW TO ENGAGE WITH ONYX
Start small. Prove delivery. Expand with confidence.
Onyx demonstrates capability through delivery, communication, and results — not proposals alone.
01
Send a Scope for Pricing
Provide a specification or site requirement. We’ll return a clear, competitive quotation with programme timelines and clarifications.
02
Agree a Trial or Pilot
Start with a single site, small PPM programme, or trial package of works to assess delivery and communication.
03
Review Performance & Expand
Following initial delivery, performance is reviewed and scope can be expanded where appropriate.
Send a scope
If you've got a specification, site list, or scope summary, send it over — we'll come back with pricing, timelines, and any clarifications needed.
Contact
Hurricane Way, North Weald
Epping, CM16 6AA